Privacy Policy

Last updated: March 15, 2026

1. Information We Collect

Information you provide

• Account information: Email address, name, company name when you sign up
• Payment information: Processed securely by Stripe; we don't store credit card numbers
• Communications: Messages you send to our support team

Information collected automatically

• Usage data: API calls, features used, timestamps
• Device information: Browser type, IP address, operating system
• Cookies: Essential cookies for authentication and preferences

2. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our services
• Process payments and send transaction confirmations
• Send service updates, security alerts, and support messages
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues or abuse

3. Information Sharing

We do not sell, rent, or trade your personal information. We may share data with:

• Service providers: Payment processors (Stripe), hosting (Cloudflare), analytics
• Legal requirements: When required by law or to protect our rights
• Business transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement industry-standard security measures including:

• HTTPS encryption for all data transmission
• Encrypted storage for sensitive data
• Regular security audits and monitoring
• Access controls and authentication requirements

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request data deletion at any time by contacting us.

6. Your Rights

Depending on your location, you may have rights to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Delete your personal data
• Export your data in a portable format
• Opt out of marketing communications

7. Cookies

We use essential cookies for:

• Authentication and session management
• Security and fraud prevention
• Remembering your preferences

You can control cookies through your browser settings. Disabling cookies may affect functionality.

8. Third-Party Services

Our service integrates with:

• Cloudflare: Hosting and CDN (Privacy Policy)
• Stripe: Payment processing (Privacy Policy)

9. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children.

10. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.

11. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes via email or through our platform.

12. Contact Us

For privacy-related questions or to exercise your rights:

• Website: freightpulsehq.com